Privacy Policy for Copycat DIT Limited

At Copycat DIT Limited, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This privacy policy outlines how we collect, use, and protect your personal data when you engage with our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.

• Project Information: Details regarding projects, including dates, services requested, and any additional requirements.

• Payment Information: Billing address, payment details (e.g., credit card information), and transaction records.

• Technical Data: Information collected automatically through our website (such as IP addresses, browser type, and device type) through cookies and similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

• Providing Services: To deliver the services you’ve requested, including project management, communication, and invoicing.

• Customer Support: To respond to your queries, support requests, and feedback.

• Marketing Communications: To send you updates, promotions, or other communications related to our services. You can opt-out of marketing communications at any time.

• Legal Compliance: To comply with legal obligations, such as financial reporting and record-keeping.

• Improving Services: To analyze data to improve the functionality of our website and services.

3. How We Share Your Information

We do not sell, rent, or share your personal data with third parties, except for the following purposes:

• Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, hosting services).

• Legal Requirements: We may disclose your information if required to do so by law or if we believe it is necessary to protect our rights, property, or the safety of others.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by law. After that, your data will be securely deleted or anonymized.

5. Your Rights

You have the following rights concerning your personal data:

• Access: You can request a copy of the personal data we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You can request that we delete your personal data, subject to legal obligations.

• Objection: You can object to the processing of your data for specific purposes, including marketing.

• Withdraw Consent: If you have provided consent for any processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, personalize content, and improve functionality. You can control cookies through your browser settings, but please note that disabling cookies may affect your experience on our website.

7. Security of Your Information

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. International Transfers

If your data is transferred outside the UK or EU, we will ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us at:

Copycat DIT Limited

61A High Street (1st Floor),

Chobham, GU24 8AF

kato@copycatdit.com